Current-state architecture map
A validated view of systems, dependencies, and data flows across roadside, network, and data-center layers.
A comprehensive evaluation of your roadside and back-office IT infrastructure, systems, and processes. We measure availability, recoverability, and reliability, surface hidden weaknesses, and hand you a prioritized, actionable roadmap to cut downtime and harden disaster recovery.
What you get
Key benefits
Identify weaknesses
A deep-dive assessment pinpoints fragility and single points of failure across your stack, with clear recommendations to mitigate risk before it reaches operations.
Improve reliability
We analyze your systems for resilience gaps and design a more fault-tolerant environment that keeps tolling running through failures.
Reduce downtime
Spot the issues that cause outages early, so you can act proactively instead of firefighting disruptions to revenue collection.
Save time and money
Uncover wasted resources and inefficient processes, then reallocate them to raise overall operational efficiency.
How we work
A rigorous, evidence-based assessment
A structured engagement that maps your tolling estate end to end — from roadside edge to data center — and converts findings into a roadmap your team can act on.
- 01
Scoping & discovery
We agree objectives, success criteria, and boundaries with your stakeholders, then gather existing documentation, run interviews, and confirm the systems in scope across roadside and back-office.
- 02
Asset & architecture inventory
We build an accurate inventory of hardware, software, and dependencies — spanning roadside and edge devices, networks, and the data center — to establish a verified current-state baseline.
- 03
Performance, availability & resilience analysis
We measure availability, capacity, and recoverability against real workloads, stress-testing redundancy and disaster-recovery design to expose single points of failure before they reach operations.
- 04
Configuration, patch & lifecycle review
We benchmark configurations against hardening baselines, assess patch currency and end-of-life exposure, and flag technical debt that increases operational and security risk.
- 05
Operations & ITSM maturity review
We evaluate incident, change, problem, and monitoring practices against ITIL good practice to gauge how reliably your team prevents, detects, and recovers from disruption.
- 06
Findings, roadmap & executive readout
We deliver a risk-ranked findings register and a prioritized remediation roadmap, then present an executive readout that ties each recommendation to operational and business impact.
What you receive
Clear artifacts you can act on
Every engagement ends with documentation that serves both the boardroom and the engineering team — no shelfware.
Risk-ranked findings register
Each issue documented with evidence, likelihood, impact, and a severity rating so priorities are never in doubt.
Prioritized remediation roadmap
A sequenced plan of remediation initiatives with effort, dependencies, and expected risk reduction.
Capacity & resilience assessment
An analysis of headroom, redundancy, and recovery objectives, with recommendations to harden availability and DR.
Quick-wins list
Low-effort, high-impact actions your team can apply immediately to reduce risk and downtime.
Executive summary & technical report
A concise leadership briefing paired with a detailed technical report for the engineers who own remediation.
Best practices we follow
Aligned to recognized frameworks
Our assessment methodology is grounded in established IT service-management, architecture, and security frameworks.
ITIL 4Service-management good practice for incident, change, and continual improvement.
ISO/IEC 20000The international standard for IT service-management systems.
ISO/IEC 27001Information-security management controls applied to your IT estate.
NIST Cybersecurity FrameworkIdentify, protect, detect, respond, and recover functions for resilience.
CIS ControlsPrioritized, prescriptive safeguards for configuration and operational hygiene.
TOGAFEnterprise-architecture method underpinning our current-state and target-state mapping.
Get a clear, evidence-based view of your IT environment and the steps to make it resilient.